What skills will I develop in the Combined Level 5 Level 6 Diploma in Business Administration? - Combined Level 5 Level 6 Diploma in Business Administration

Through the Combined Level 5 + Level 6 Diploma in Business Administration , students will develop a comprehensive range of skills that will enable them to succeed in a dynamic business environment. Some of the key skills students will develop include:

• Strategic thinking and analytical capabilities
• Professional communication skills
• Project management competencies
• Financial management and control abilities
• Marketing and customer engagement strategies
• Risk management and mitigation techniques
• Leadership and team management skills
• Research and data analysis capabilities

If "What skills will I develop in the Combined Level 5 + Level 6 Diploma in Business Administration?" is shaping your shortlist, use the points below to decide whether the Combined Level 5 + Level 6 Diploma in Business Administration is the right next move.

• Map the Combined Level 5 + Level 6 Diploma in Business Administration outcomes to the role title or promotion you want in the next 12–24 months.
• Skim the module list above — if two or more units excite you, the Combined Level 5 + Level 6 Diploma in Business Administration is usually a strong fit.
• Use the salary outlook and enrolment steps on this page; you do not need to leave to start your application.

Core modules and themes from the Combined Level 5 + Level 6 Diploma in Business Administration:

• Responding to the Changing Business Environment — The three key themes to this unit examine the socio-economic environment, the way in which markets operate and the relationship between business and governments. The central theme to the unit is the changing roles that exist between business, government and their citizens that create both opportunities and threats for the modern organisation. By understanding the organisational impact of the trends, managers can respond positively to a changing socio-economic environment. The unit also looks at the external business environment and the different ways that organisations respond to changes. The aim of the unit is to introduce the learner to a number of dynamic factors that affect how an organisation operates and the change in management that is required. By understanding how relationships between public and private sector organisations are affected by socio-economic factors the learner will be better placed to manage that relationship
• Effective Decision Making — The unit will look at the different ways that decisions are taking by companies by exploring approaches to decision making, implementing decisions and the way in which knowledge can be used within organisations. With the growth of IT and customisation, few decisions are straightforward enough for managers to rely on the answers that have been successful in past years. To remain competitive, organisations need to develop decision-making processes that use all the current information and knowledge available in the workplace, workforce and beyond. Consequently, today’s decision making becomes more of a problem-solving process. In addition, increasing workforce empowerment and expectation means that the decision-making process for competitive organisations needs to be a much more participative process. Otherwise, management will not gain the information and knowledge they need and will also lose the commitment required to ensure decisions taken become effective. So, while the act of decision taking effectively remains with the manager responsible, the process of decision making needs to involve all the stakeholders within the managers’ immediate workplace and beyond. This ensures that the decision taken is owned by all whom have to work withit. The unit aims to equip the learner with the means to manage the process of decision-making rather than the outcome or decision itself. By recognising methods of decision taking, the learner can stress the need for greater participation of stakeholders to ensure pro-activity and innovation.
• Business Development — The unit will allow for learners to work in a team to investigate new business formats and a feasibility assessment for a potential knowledge-based product or service opportunity identified by the team. This might be undertaken for a new income stream within an existing business or for a new enterprise. The core unit material will focus on Refining an Idea, Research and Presenting the Plan. All learners will be involved with refining the idea and individual learners will be responsible for doing market research, building a finial plan and creating an operational plan. The aim of this unit is to provide the learner with the knowledge and skills to research a market and plan a development strategy such as the launch of a new business model, new enterprise, product or service line. Learners will need to fully develop and pitch their business development strategy
• Business Models and Growing Organisations — The unit is designed to help learners understand what is expected from them in working for a growing organisation. The three units explore the relationship between enterprising behaviour and business success, the different ways in which firms can grow and the different types of business that they might be expected to work in. To introduce the concept of working for and managing creatively within a smaller growth organisation. This unit examines how the small business grows, reasons for success and how best to manage available growth options. This will give the learner a greater understanding of fast growth organisations in both private and social sectors of the economy. Learners will develop skills to support their ability to understand business strategy and development with an emphasis on business growth.
• Customer Management — This unit is designed to help learners understand the role of customer-centred organisations. The three units are understanding customers, meeting customer need and adding value. Learners will evaluate best practice and the policies and approaches that result in excellent service and delivery within a contemporary business environment. Customer Relationship Management (CRM) is now being actively embraced by organisations within most industry sectors. Furthermore, customer expectations are changing with the result that customer relationships are becoming increasingly more complex to manage. This unit analyses how businesses have responded by looking after their customer base in new and more cost effective ways. The aim of the unit is to provide learners with understanding and insight into customer behaviour. It will develop skills and learners will use tools and practices an organisation can use to retain and improve customer retention and relationships.
• Risk Management and Organisations — This unit prepares learners for working in a commercial environment by providing an insight into the different risk profiles from both an organisation’s and an individual’s perspectives. The three units are understanding business risk, managing risk and innovation and creativity. The aim is to provide learners with an understanding of what makes an effective organisation in balancing out opportunity with change. This unit will involve the learner in developing risk profiles and identifying risk management strategies for selected case studies. These will be available online as used as a means to illustrate the different ways organisations approach change. The course material will be closely linked with creativity and innovation.
• Management Control — The primary aim of this unit is to familiarise learners with the concepts and application in business organisations of management control systems.
• Management of Salesforce — The unit aims to explore the concept of customer relationship management, planning and decisionmaking processes to meet salesforce targets for local and international markets.
• Strategic Marketing Management — The aim of this unit is to introduce learners to the strategic reflections on the major issues in marketing management. Learners will be able to understand marketing literature, planning process, segmentation and target marketing.
• Business Law — The aim of this unit is to introduce the importance of law in businesses and organisations including main features of the English legal system, contract laws, sale of goods laws and credit transactions as well as intellectual property law. This unit will develop analytical skills in law and encourages their application to business contexts.

Check you are a strong match before you apply:

• This Level 5 + Level 6 Diploma qualification has been designed to be accessible without artificial barriers that restrict access and progression. The programme welcomes learners from diverse academic and professional backgrounds. Applicants will be expected to meet one or more of the following criteria:
• Learners who have demonstrated academic ability and possess qualifications at Level 4, such as Higher National Certificates (HNC), foundation degrees, or equivalent vocational or professional awards; and/or OR
• Learners who possess a qualification at Level 5 or an equivalent professional qualification; OR
• Learners with relevant managerial or professional work experience, who can demonstrate ambition with clear career goals; In certain circumstances, learners with considerable experience but no formal qualifications may be considered, subject to interview and being able to demonstrate their ability to cope with the academic demands of the programme. The qualification is offered in English.

1. Apply online — open enrolment for the Combined Level 5 + Level 6 Diploma in Business Administration and complete your details.
2. Pay the £10 application fee — reserves your application and unlocks the next steps.
3. Upload documents and start — once accepted, access the learner portal and begin your modules.

Everything you need to decide is on this page — when you are ready, enrol above or use the application button at the bottom.