What will I learn in the Level 5 Diploma In Tourism and Hospitality Management? - Level 5 Diploma In Tourism and Hospitality Management

The Level 5 Diploma In Tourism and Hospitality Management , awarded by OTHM , is a comprehensive programme designed to equip students with the knowledge and skills required to succeed in the tourism and hospitality industry. This 120 credits diploma covers a range of modules that work together to provide a complete learning experience. Students will gain a deep understanding of Contemporary Issues in Tourism and Hospitality , including the impact of global events on the industry and the importance of sustainability. Modules include Customer Relationship Management , Management of Human Resources , Management Accounting , Operations Management , and Digital Marketing Management for Tourism and Hospitality .

If "What will I learn in the Level 5 Diploma In Tourism and Hospitality Management?" is shaping your shortlist, use the points below to decide whether the Level 5 Diploma In Tourism and Hospitality Management is the right next move.

• Align the credit value with any top-up, MBA, or professional route you already have in mind.
• Check that OTHM recognition matches what your employer or next university expects.
• Map the Level 5 Diploma In Tourism and Hospitality Management outcomes to the role title or promotion you want in the next 12–24 months.

Core modules and themes from the Level 5 Diploma In Tourism and Hospitality Management:

• Contemporary Issues in Tourism and Hospitality — The aim of this unit is to develop learners’ skills in understanding issues and trends affecting tourism and hospitality organizations. They will also develop an understanding of how the industry responds to change and the impact of trends and issues that drive change.
• Customer Relationship Management — This unit will provide in-depth knowledge of how to manage customer relations and customer service in the tourism and hospitality industry. The unit will be appropriate for supervisory and management staff to enable them to support their staff in providing excellent customer service in the workplace.
• Management of Human Resources — The ability to attract, develop and retain talented employees is a key factor in a business’s success. Human resource management has its focus on supporting and enhancing business success and performance through its strategic vision and operational functions. The aim of this unit is to introduce learners to the key human resource management principles and concepts so they can support a sustainable approach to people management through an understanding of the purpose and scope of the human resource management function.
• Management Accounting — Having an effective finance and accounting function will not only help secure the financial strength of a business but will also support managers to develop and implement a business strategy. The aim of this unit is to provide learners with an understanding of the fundamental principles of financial accounting and financial management in the tourism and hospitality industry and how to prepare, interpret and adjust financial statements alongside the preparation of budgets. This unit should be studied within the contexts of local, national and international legal frameworks and good practice relating to finance and accounting.
• Operations Management — The aim of this unit is to provide learners with an understanding of operations management within the tourism and hospitality industry. There is a specific focus on the systems, processes, project and quality management skills associated with this function. Learners will develop the ability to apply operations management knowledge to tourism and hospitality businesses and have an in-depth appreciation of the value of the operations function.
• Digital Marketing Management for Tourism and Hospitality — The aim of this unit is to provide learners with a critical understanding of the management of marketing, and the importance of digital marketing for the tourism and hospitality industries. Learners will develop the ability to apply the digital marketing mix and to explain the role and function of digital marketing within tourism and hospitality organizations.

Check you are a strong match before you apply:

• For entry onto the OTHM Level 5 Diploma in Tourism and Hospitality Management qualification, learners must possess: Relevant NQF / QCF / RQF Level 4 diploma or equivalent recognised qualification Learner must be 18 years or older at the beginning of the course Mature learners (over 21) with management experience (learners must check with Admission Counsellors at LSBR regarding this experience prior to registering for the programme) The qualification is offered in English. English requirements: If a learner is not from a majority English-speaking country must provide evidence of English language competency. For more information visit English Language Expectations page.

1. Apply online — open enrolment for the Level 5 Diploma In Tourism and Hospitality Management and complete your details.
2. Pay the £10 application fee — reserves your application and unlocks the next steps.
3. Upload documents and start — once accepted, access the learner portal and begin your modules.

Everything you need to decide is on this page — when you are ready, enrol above or use the application button at the bottom.