Programme + Advanced Certificate Bundle

Level 3 Diploma in Administrative Assistant with Advanced Certificate in Customer Service Administration

Earn your Level 3 Diploma in Administrative Assistant and add the employer-focused Advanced Certificate in Customer Service Administration on top — a double credential from one enrolment, for just £25 extra.

Why Combine These Two Credentials?

The Level 3 Diploma in Administrative Assistant gives you the full, accredited foundation — and the Advanced Certificate in Customer Service Administration sharpens it into a specialism employers search for. You study both together, in one flexible online enrolment with LSBR.

You will learn to provide excellent customer service, extending your organisational communication skills from the Level 3 Diploma in Administrative Assistant, to build customer loyalty and satisfaction.

Complete both and your CV carries two named credentials: the Level 3 Diploma in Administrative Assistant and the Advanced Certificate in Customer Service Administration.

What You Will Study

Core modules of the Level 3 Diploma in Administrative Assistant:

  • ADMINISTRATIVE TASKS
  • BUSINESS DOCUMENTATION
  • ORGANISATION
  • ORGANIZATIONAL COMMUNICATION
  • PROJECT MANAGEMENT
  • ROLE OF IT IN ADMINISTRATION
  • PLUS: Advanced Certificate in Customer Service Administration — your focused specialisation on top of the main programme

Other Advanced Certificates for This Programme