Programme + Advanced Certificate Bundle
Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Adult Care Customer Service Excellence
Earn your Level 5 Diploma in Leading and Managing an Adult Care Service and add the employer-focused Advanced Certificate in Adult Care Customer Service Excellence on top — a double credential from one enrolment, for just £25 extra.
Why Combine These Two Credentials?
The Level 5 Diploma in Leading and Managing an Adult Care Service gives you the full, accredited foundation — and the Advanced Certificate in Adult Care Customer Service Excellence sharpens it into a specialism employers search for. You study both together, in one flexible online enrolment with LSBR.
You will learn to deliver exceptional customer service in adult care settings, extending your understanding of Person-Centred Practice and Effective Communication to improve outcomes
Complete both and your CV carries two named credentials: the Level 5 Diploma in Leading and Managing an Adult Care Service and the Advanced Certificate in Adult Care Customer Service Excellence.
What You Will Study
Core modules of the Level 5 Diploma in Leading and Managing an Adult Care Service:
- Leadership and Management
- Governance and Regulatory Processes
- Decision Making
- Business and Resource Management
- Team Leadership
- Team Learning and Development
- Supervising Others
- Safeguarding
- Mental Capacity
- Partnerships
- Comments and Complaints
- Leading the Vision
- Continuous Improvement
- Effective Communication
- Handling Information
- Leading a Person-Centred Practice
- PLUS: Advanced Certificate in Adult Care Customer Service Excellence — your focused specialisation on top of the main programme
Other Advanced Certificates for This Programme
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Adult Care Quality Improvement
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Care Home Management
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Dementia Care Specialist
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Adult Safeguarding and Protection
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Care Sector Leadership and Management
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Adult Mental Health and Wellbeing
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Infection Control and Prevention in Adult Care
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Adult Learning Disability Care
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Care Technology and Digital Skills
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Adult End-of-Life Care Specialist
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Adult Care Human Resources Management
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Adult Care Quality Assurance
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Care Home Business Development
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Adult Care Marketing and Communications
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Adult Care Operations Management
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Adult Social Care Policy and Procedure
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Care Sector Partnership Working
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Adult Care Data Analysis and Interpretation
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Adult Care Service Development
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Adult Care Strategic Planning
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Care Sector Risk Management
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Adult Care Financial Management
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Care Sector Supply Chain Management
- Level 5 Diploma in Leading and Managing an Adult Care Service with Advanced Certificate in Adult Care Project Management
