Programme + Advanced Certificate Bundle
Level 3 Diploma in Introduction to Management with Advanced Certificate in Customer Experience Management
Earn your Level 3 Diploma in Introduction to Management and add the employer-focused Advanced Certificate in Customer Experience Management on top — a double credential from one enrolment, for just £25 extra.
Why Combine These Two Credentials?
The Level 3 Diploma in Introduction to Management gives you the full, accredited foundation — and the Advanced Certificate in Customer Experience Management sharpens it into a specialism employers search for. You study both together, in one flexible online enrolment with LSBR.
You will learn to design and deliver exceptional customer experiences, apply customer feedback and improve loyalty, building on the marketing skills learned in the Level 3 Diploma in Introduction to Management, to drive business success.
Complete both and your CV carries two named credentials: the Level 3 Diploma in Introduction to Management and the Advanced Certificate in Customer Experience Management.
What You Will Study
Core modules of the Level 3 Diploma in Introduction to Management:
- Managing Business Operations
- An Introduction to Finance
- Working in Teams
- An Introduction to Leadership Skills
- Organisational Culture
- Workplace Welfare
- PLUS: Advanced Certificate in Customer Experience Management — your focused specialisation on top of the main programme
Other Advanced Certificates for This Programme
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Strategic Management
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Financial Analysis
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Team Leadership
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Digital Marketing
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Project Management
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Human Resource Management
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Business Ethics
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Supply Chain Management
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Entrepreneurship
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Data Analysis
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Change Management
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Coaching and Mentoring
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Risk Management
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Sustainability Management
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Innovation Management
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Global Business Management
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Business Communication
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Performance Management
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Talent Management
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Digital Transformation
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Business Analytics
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Organisational Development
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Mergers and Acquisitions
- Level 3 Diploma in Introduction to Management with Advanced Certificate in Corporate Governance
