Better Business Bureau shares tips for identifying scams over the phone

WBAL-TV · 13 Sep, 20:13 · Business

The story in brief

The Better Business Bureau has issued urgent guidance on recognising telephone scams, following a rise in deceptive calls targeting consumers and businesses. The advice highlights common red flags, such as pressure tactics and requests for immediate payment via untraceable methods. Professionals are urged to remain vigilant during unsolicited communications. This development underscores the growing sophistication of fraudsters who exploit trust and urgency. Understanding these patterns is essential for safeguarding personal and organisational assets. The report serves as a timely reminder that digital and telephonic interactions require heightened scrutiny in today’s complex commercial landscape.

What this means for your career

You must now treat vigilance as a core professional competency. As remote work persists, your ability to detect social engineering attempts directly protects your organisation’s reputation and finances. Skills in critical thinking, risk assessment, and digital literacy are rising in value. You should audit your current protocols for handling unsolicited calls and share these insights with your team. Proactively training staff to recognise these tactics demonstrates leadership and operational resilience. Ignoring this trend exposes you to significant liability. By integrating scam awareness into your daily workflow, you position yourself as a trusted guardian of corporate integrity. This practical step enhances your employability in roles requiring high levels of trust and security management.

Original reporting: WBAL-TV ↗