Many professionals take continuing education. Let’s add etiquette classes | Gene Marks
The story in brief
Gene Marks’ article in The Guardian argues that while continuing education remains vital for professional development, traditional technical training is insufficient. He advocates for integrating etiquette classes into professional learning programmes to address declining social norms in the workplace. The piece suggests that soft skills, particularly interpersonal conduct and digital courtesy, are becoming critical differentiators. This perspective challenges the prevailing focus on hard skills, urging professionals to consider how behavioural competence complements academic qualifications in a modern, often remote, business environment.
What this means for your career
You must recognise that technical expertise alone no longer guarantees career progression. As remote work erodes informal social cues, your ability to navigate complex interpersonal dynamics with grace becomes a distinct competitive advantage. Employers increasingly value candidates who demonstrate emotional intelligence and cultural awareness alongside their hard skills. You should prioritise training in business etiquette, digital communication, and emotional intelligence. Review your current professional development plan; if it lacks a focus on soft skills, adjust it immediately. Engage in workshops that refine your presentation style and online conduct. By mastering these nuances, you position yourself as a well-rounded leader capable of fostering inclusive and productive team environments, ensuring your career resilience in a shifting professional landscape.
Original reporting: The Guardian ↗
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