Programme + Advanced Certificate Bundle

Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Customer Experience Design

Earn your Level 4 Diploma in Hospitality & Hotel Management and add the employer-focused Advanced Certificate in Customer Experience Design on top — a double credential from one enrolment, for just £25 extra.

Why Combine These Two Credentials?

The Level 4 Diploma in Hospitality & Hotel Management gives you the full, accredited foundation — and the Advanced Certificate in Customer Experience Design sharpens it into a specialism employers search for. You study both together, in one flexible online enrolment with LSBR.

You will learn to craft exceptional customer experiences, building on your customer service skills from the Level 4 Diploma in Hospitality & Hotel Management to create memorable interactions.

Complete both and your CV carries two named credentials: the Level 4 Diploma in Hospitality & Hotel Management and the Advanced Certificate in Customer Experience Design.

What You Will Study

Core modules of the Level 4 Diploma in Hospitality & Hotel Management:

  • Accounting and cost control
  • Customer Service
  • Employee engagement
  • Food and beverages operations
  • Food safety and hygiene
  • Front office operations
  • Global tourism and hospitality
  • Hospitality and Hotel Housekeeping
  • Marketing
  • Training and CPD
  • PLUS: Advanced Certificate in Customer Experience Design — your focused specialisation on top of the main programme

Other Advanced Certificates for This Programme