Programme + Advanced Certificate Bundle
Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Customer Relationship Management
Earn your Level 4 Diploma in Hospitality & Hotel Management and add the employer-focused Advanced Certificate in Customer Relationship Management on top — a double credential from one enrolment, for just £25 extra.
Why Combine These Two Credentials?
The Level 4 Diploma in Hospitality & Hotel Management gives you the full, accredited foundation — and the Advanced Certificate in Customer Relationship Management sharpens it into a specialism employers search for. You study both together, in one flexible online enrolment with LSBR.
You will learn to build and maintain customer relationships, extending your customer service skills from the Level 4 Diploma in Hospitality & Hotel Management to drive loyalty and retention.
Complete both and your CV carries two named credentials: the Level 4 Diploma in Hospitality & Hotel Management and the Advanced Certificate in Customer Relationship Management.
What You Will Study
Core modules of the Level 4 Diploma in Hospitality & Hotel Management:
- Accounting and cost control
- Customer Service
- Employee engagement
- Food and beverages operations
- Food safety and hygiene
- Front office operations
- Global tourism and hospitality
- Hospitality and Hotel Housekeeping
- Marketing
- Training and CPD
- PLUS: Advanced Certificate in Customer Relationship Management — your focused specialisation on top of the main programme
Other Advanced Certificates for This Programme
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Hospitality Technology
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Sustainable Tourism
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Hotel Revenue Management
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Customer Experience Design
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Hospitality Marketing Analytics
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Food Safety Management Systems
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Employee Wellbeing and Mental Health
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Hospitality Business Development
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Digital Marketing for Hospitality
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Conference and Events Management
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Hospitality Human Resource Management
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Hotel Facilities Management
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Culinary Arts and Science
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Hospitality Supply Chain Management
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Tourism Destination Management
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Hotel Financial Management
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Hospitality Quality Management
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Event Planning and Coordination
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Hospitality Risk Management
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Food and Beverage Innovation
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Hospitality Information Systems
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in International Hospitality Management
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Hospitality Entrepreneurship
- Level 4 Diploma in Hospitality & Hotel Management with Advanced Certificate in Hotel Sales and Revenueoptimisation
