Programme + Advanced Certificate Bundle
Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Customer Experience Management
Earn your Level 5 Extended Diploma in Tourism and Hospitality Management and add the employer-focused Advanced Certificate in Customer Experience Management on top — a double credential from one enrolment, for just £25 extra.
Why Combine These Two Credentials?
The Level 5 Extended Diploma in Tourism and Hospitality Management gives you the full, accredited foundation — and the Advanced Certificate in Customer Experience Management sharpens it into a specialism employers search for. You study both together, in one flexible online enrolment with LSBR.
You will learn to design and deliver exceptional customer experiences, building on the customer relationship management skills from the main programme, to drive customer loyalty and retention
Complete both and your CV carries two named credentials: the Level 5 Extended Diploma in Tourism and Hospitality Management and the Advanced Certificate in Customer Experience Management.
What You Will Study
Core modules of the Level 5 Extended Diploma in Tourism and Hospitality Management:
- Academic Writing and Research Skills
- Business Environment for Tourism and Hospitality
- Services Marketing in Tourism and Hospitality
- Sustainability in Tourism and Hospitality
- Events Management
- The Development of the Tourism and Hospitality Industry
- Contemporary Issues in Tourism and Hospitality
- Customer Relationship Management
- Management of Human Resources
- Management Accounting
- Operations Management
- Digital Marketing Management for Tourism and Hospitality
- PLUS: Advanced Certificate in Customer Experience Management — your focused specialisation on top of the main programme
Other Advanced Certificates for This Programme
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Digital Tourism Marketing
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Hospitality Revenue Management
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Sustainable Tourism Development
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Event Planning and Management
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Tourism and Hospitality Entrepreneurship
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Human Resource Management in Tourism and Hospitality
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Tourism and Hospitality Technology Management
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in International Tourism Management
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Hospitality Operations Management
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Tourism and Hospitality Finance
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Tourism and Hospitality Leadership
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Destination Marketing
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Tourism and Hospitality Risk Management
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Hotel Management
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Tourism and Hospitality Quality Management
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Conference and Meeting Management
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Tourism and Hospitality Sales and Revenue Management
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Digital Payments in Tourism and Hospitality
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Tourism and Hospitality Data Analysis
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in International Hospitality Management
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Tourism and Hospitality Crisis Management
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Sustainable Hospitality Management
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Tourism and Hospitality Marketing Communications
- Level 5 Extended Diploma in Tourism and Hospitality Management with Advanced Certificate in Hotel Revenue Management
