Programme + Advanced Certificate Bundle

Level 5 Diploma In Tourism and Hospitality Management with Advanced Certificate in Customer Experience Management in Tourism and Hospitality

Earn your Level 5 Diploma In Tourism and Hospitality Management and add the employer-focused Advanced Certificate in Customer Experience Management in Tourism and Hospitality on top — a double credential from one enrolment, for just £25 extra.

Why Combine These Two Credentials?

The Level 5 Diploma In Tourism and Hospitality Management gives you the full, accredited foundation — and the Advanced Certificate in Customer Experience Management in Tourism and Hospitality sharpens it into a specialism employers search for. You study both together, in one flexible online enrolment with LSBR.

You will learn to design and deliver exceptional customer experiences, extending your knowledge from the Customer Relationship Management module, to drive customer loyalty and retention in tourism and hospitality organisations.

Complete both and your CV carries two named credentials: the Level 5 Diploma In Tourism and Hospitality Management and the Advanced Certificate in Customer Experience Management in Tourism and Hospitality.

What You Will Study

Core modules of the Level 5 Diploma In Tourism and Hospitality Management :

  • Contemporary Issues in Tourism and Hospitality
  • Customer Relationship Management
  • Management of Human Resources
  • Management Accounting
  • Operations Management
  • Digital Marketing Management for Tourism and Hospitality
  • PLUS: Advanced Certificate in Customer Experience Management in Tourism and Hospitality — your focused specialisation on top of the main programme

Other Advanced Certificates for This Programme