Programme + Advanced Certificate Bundle

Combined Level 5 + Level 6 Diploma in Business Administration with Advanced Certificate in Customer Experience Management

Earn your Combined Level 5 + Level 6 Diploma in Business Administration and add the employer-focused Advanced Certificate in Customer Experience Management on top — a double credential from one enrolment, for just £25 extra.

Why Combine These Two Credentials?

The Combined Level 5 + Level 6 Diploma in Business Administration gives you the full, accredited foundation — and the Advanced Certificate in Customer Experience Management sharpens it into a specialism employers search for. You study both together, in one flexible online enrolment with LSBR.

You will learn to develop and implement customer experience strategies, building on the customer management skills from the Business Administration programme, to enhance customer engagement and loyalty.

Complete both and your CV carries two named credentials: the Combined Level 5 + Level 6 Diploma in Business Administration and the Advanced Certificate in Customer Experience Management.

What You Will Study

Core modules of the Combined Level 5 + Level 6 Diploma in Business Administration:

  • Responding to the Changing Business Environment
  • Effective Decision Making
  • Business Development
  • Business Models and Growing Organisations
  • Customer Management
  • Risk Management and Organisations
  • Management Control
  • Management of Salesforce
  • Strategic Marketing Management
  • Business Law
  • Research Project including Research Methods
  • PLUS: Advanced Certificate in Customer Experience Management — your focused specialisation on top of the main programme

Other Advanced Certificates for This Programme